Paxton Returns Policy


From November 2017, we’re updating our returns process, to help you resolve more installation issues on site.
If a problem arises, with 10 devices or more, follow these three simple steps and we will get your return sorted.

Call into Support on 021 427 6691 if a problem arises on site, Support will then troubleshoot the issue.
If the issue cannot be solved, you will be supplied with a returns number.
Within 30 days you can return to your distributor for an exchange.